7. Fees & Charges

1.    Getlion charges service fees for Online Transactions according to the fee schedules announced by getlion on the website.  Getlion reserves the right to charge any service fees for other types of Online Transactions upon prior notification published on the Sites. 


·      Seller Fees: Sellers incur a 9.95% fee, per sale, calculated against the gross value of the order placed by a buyer. This fee covers the use of the platform, payment protection and buyer verification (noting select functions fulfilled by Truzo).

·      Buyer Fees: The buyer incurs a 3.40% (ex VAT) “Administration and Payment Protection Fee”, which is added total value of their order placed by the Buyer. This is calculated on the gross value of their order and added to their total prior to payment. The fee covers 1) buyers payment is protected using Escrow (from Truzo™️) 2) processing of the buyers chosen payment method, and 3) it helps us operate our platform and offer ongoing support for your order. NOTE: In the event of a refund, this fee is non-refundable. Please see clause 13 below.

·      Example:

1.    A Buyer places a R100 order with a Seller.

2.    The Buyer Fee (plus VAT) is added to the value of the transaction, taking the total to R103.91.

3.    If the order is accepted by the Seller, the Buyer makes payment for the total R103.91.

4.    The Buyer Fee is then reserved, leaving R100 available.

5.    The Seller then commences with delivery the order. Once delivered, the Buyer will review the delivery.

6.    If approved, the seller will be paid remaining value LESS the Seller Fee, R100 – 9.95% = R90.05.


2.    Third-Party Fees Not Included. The service fees charged by getlion do not include any fees (including all taxes) for any service or product that you may acquire or purchase in connection with the Online Transaction – e.g., shipping or insurance. It shall be your responsibility to settle the fees with Sellers and Third-Party Vendors where applicable.

3.    Taxes and Financial Charges are not included. All fees charged by getlion are exclusive of any taxes (such as VAT), duties or other governmental levies or any financial charges.   You agree to pay and be responsible for any such taxes, duties, levies or charges for the use of the Transaction Services in addition to our service fees. In the event getlion is required by any applicable law to collect or withhold any taxes or duties, you agree to pay such taxes or duties to getlion.  You will also be liable for any financial charges for remission of funds to you, and getlion shall have the right to pay such charges from such funds.  Getlion and Truzo shall have the right to deduct any financial charges incurred as a result of providing the Transaction Services and the party receiving the funds will bear the costs of such bank charges.