8. Buyers’ Responsibilities

1.    The Buyer agrees to give all notices, provide all necessary information, materials and approval, and render all reasonable assistance and cooperation necessary for the completion of the Online Transactions and getlion’s provision of the Transaction Services.  If your failure to do so results in delay in the provision of any Transaction Service, cancellation of any Online Transaction, or disposal of any funds, getlion shall not be liable for any losses or damages arising from such default, delay, cancellation or disposal.

2.    The Buyer agrees to pay for (i.e. “fund”) their order in advance using Truzo (see clause 6 & 7)

3.    Upon notification that their order has been delivered, the Buyer is obliged to respond in a timeous manner within the inspection period as defined on placement of the order, to approve or deny the delivery based on objective reasoning for which the delivery has failed to meet the buyer’s expectations.

4.    For all transactions concluded on the website or the mobile applications relating thereto, all risks of damage and loss of products purchased by a Buyer under a transaction will be borne solely by the Buyer upon delivery of the order.

5.    Buyers are responsible for understanding the Seller’s Shipping, Exchange/Return and Refund policies/terms PRIOR to placing an order on the website. If these are not readily available on the Seller’s page, the Buyer must request this from the Seller via the in-site messenger (Inquiry/Inbox) facility, prior to placing an order. Getlion or Truzo is in no way liable for the cost or fulfilment of these functions.

6.    Sellers are responsible for obtaining the relevant industry and performance/proficiency certifications, including insurance, required by law or industry standards, to adequately performance the services or deliver the goods that they elect to list on the website. Whilst getlion performs limited company verification of each seller, and Truzo performs full FICA verification of the seller, neither getlion nor Truzo verify the ability of the seller to deliver on the products/services that they choose to list for sale on the website. It remains the sole responsibility of the Buyer to request relevant certifications, compliance or policies needed to establish reasonable competency to perform their duties as listed on the Website. We also recommend requesting a review of the Sellers portfolio of work.

7.    Shipping: Buyers who purchase products that require physical delivery, will be asked to provide a shipping address on checkout. All deliveries of goods and rendering of services is undertaken and is the responsibility of the Seller, not getlion. The Sellers obligation to deliver a product to you is fulfilled when the products or service is delivered to the physical address nominated by you for delivery of the order. Getlion and the Third Party provider is not responsible for any loss or unauthorised use of a product, after it has delivered the product to the physical address nominated by you.