15. Reviews & Feedback

Once a sale has been successfully completed (the Seller has been paid), Buyers will have the opportunity to review the Seller’s delivery (be it a product or service). The Website’s review system serves as a credibility and trust reference for future buyers and should accordingly be treated as such. Users shall not take any action which may undermine the integrity of the Website’s feedback system, such as providing positive feedback on oneself on the Sites using secondary Member IDs or through third parties or by providing unsubstantiated negative feedback on another member on the Sites. This feedback ought to be an accurate reflection of the Seller’s performance and constructive in nature. getlion will not tolerate defamatory language about the seller, or comments that unjustifiably undermine the Seller. Only buyers that have completed a transaction will be enabled to submit a review of the Seller’s store.