ORDERS – Add New (Shipping)


You have the option to create a custom order for buyers that don’t place an order directly through the Marketplace, OR they submit an inquiry with you via your store page that has unique requirements. You will receive these inquiries in your inbox, and be notified on your store manager. Once received, click “Add New” to create this order.

You will then need to customise the properties for the Custom order, including Payment, Shipping, Buyer’s address, any discounts, comments to the seller and the number of Inspection Days on Truzo. 


Shipping Method: Select a Shipping Method for the custom order and indicate the associated price for delivery. This will be automatically added to the order total when the customer adds the order to their cart. If the order is for a Virtual product (i.e. SERVICE), simply select Flat Rate and make cost = zero. 


REMEMBER – if you make any changes on your store manager – you must press SUBMIT! If you’d rather keep them for review, push draft and come back to later.