Your store settings are critically important, as they will customise the parameters, appearance and policies for any buyer that engages with your store. At the top of the screen, there is a “Progress Bar” indicating what percent of store settings you have successfully completed. Do your best to action these as soon as possible.


1) Store Brand Setup:  This is where you will edit your branding, in the form of your Store Logo, Store Banner, Mobile Banner and Store List Banner. Simply click on the Image icon, and upload a file. You can also change your Banners from static images, to slideshows or even videos.

If you need assistance, simply click on the blue “?” alongside to understand the preferred sizing of the images and be sure to upload JPEG (JPG) image formats – to enhance the loading speed of your store.

Need help creating these designs? Simply visit and click on the “Custom Size” button. Enter the recommended pixels (px) and proceed to create a design for your store. Download this as a JPG and use this file to upload to your store. Canva is free to use. 


2) Shop Description: This gives customers an opportunity to learn more about your business, when they visit your online store. Click here if you require a template for your store description. 


3) Store Visibility Setup: These settings edit how your store will appear to buyers. We recommend keeping these as is. 


REMEMBER – if you make any changes on your store manager – you must press SUBMIT! If you’d rather keep them for review, push draft and come back to later.