It is a compulsory requirement that you complete your store policies concerning Shipping, Refunds/Cancellations and Returns/Exchanges. Do this before you start selling to customers on the Marketplace. Failure to do so will result in your store’s policies being governed by our Terms and Conditions and in favour of the customer’s best interest. At the top of the screen, there is a “Progress Bar” indicating what percent of general store settings you have successfully completed. Do your best to action these as soon as possible and reach 100%. You can follow the link in the text box provided, or click here for policy templates.
Kindly note that templates for general use/guidance and should not be construed as legal advice from getlion (Pty) Ltd.
REMEMBER – if you make any changes on your store manager – you must press SUBMIT! If you’d rather keep them for review, push draft and come back to later.